Quest Medical Academy

Please read the following Privacy policy of the services made available on www.questmedicine.org or the equivalent Quest Mobile Application available on Google Play, Windows Store or Apple Store (“Quest App”/ “Website”). The Quest App or Website on which the Services are availed may together be referred to for convenience as the “Platform”.

 

For the purpose of these privacy policies, wherever the context so requires “Your”, “You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our website as a Subscribed User  using the computer systems. The term "We", "Us", "Our" shall mean Quest Medical Academy Pvt Ltd (“Quest”).

 

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the Quest Platform, you agree to be bound by the terms of this Privacy Policy.

 

By providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

 

1. Collection of Personally Identifiable Information

 

 

1.1   We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

• Name;
• Telephone Number;
• Email Address;
• Service Address;
• Other information about the service address which You give Us;
• Your IP address;
• Information about your device;
• Network information
• College/ Institution Details and location
• User uploaded photo, ids and marksheets
• Demographic information such as postcode, preferences and interests;
• Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

 

1.2   Information provided during Registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, blood group, date of birth, permanent address, current address, parent details i.e. there name, occupation, mobile number and email id along with name of your college or university. You may also choose to provide a picture to be associated with your profile.

 

1.3   You are solely responsible for

• maintaining the strict confidentiality of your Personal User Information,
• not allowing another person to use your Personal User Information to access the Services,
• any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account,
• ensuring that the information submitted by you complies with our terms and conditions,
• ensuring that the information provided by you is correct and updated from time to time.

 

1.4   You agree to immediately notify Quest in writing by email to quest.operation@gmail.com of any unauthorized use of your Personal User Information or any other breach of security. Quest is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

 

1.5      On our Websites, We use data collection devices such as "cookies" on certain pages to help analyses our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist Us in providing our services. We offer certain features that are only available through the use of a "cookie". You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter "Cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

 

 

2. Sharing of Personal Information

 

 

2.1   We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

 

2.2   We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

 

2.3   If you choose to subscribe to any Quest batch you may be required to upload a copy of a valid government issued identification document to allow access to the Platform.

 

 

3. Information Safety

 

3.1   All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

 

All other terms and conditions as applicable under the Terms and Conditions of Use www.questmedicine.org will be applicable to You and will be read along with this Privacy Policy.